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Refund Policy

Last updated: 17 June 2026

Trial

You can explore Teacher's Aide before paying. Once you subscribe, the term begins immediately.

7-day refund window

If you are unhappy with a paid subscription, email info@teachersaide.app within 7 days of payment for a full refund.

School subscriptions

Junior School (KSh 15,000/term) and High School (KSh 18,000/term) refunds are pro-rated after the first 7 days based on unused teacher seats.

TP accounts

Teacher on Practice (KSh 500/term) is non-refundable once the account is activated, since access is short-term.

Terms·Privacy·Refunds·Data Protection